I never actually stayed there. I'm not sure why or how this owner could rate me. My mother had a life threatening medical emergency and we had to leave immediately to say our goodbyes. When I told the host our situation, he just told me "not to worry about this, and that he understood". What he didn't tell me was that there would be no refund or even a partial refund. I continued to receive automated notifications during the days we were scheduled to be there, which he told me to ignore and that he knew we weren't there. I would have rather him just letting me know up front, so that I wouldn't be surprised later. I'm rating my overall experience as 2 stars. I didn't stay there, so I can't say anything negative about cleanliness or location or anything else. It looks like a nice place, wish we could have stayed there and not had to deal with all we did.
Steve and Akiko has provided best possible service during our 4 days stay at this property. The location was very nice, the info provided by the host was very helpful. Steve and Akiko made sure that we have everything needed to make our stay very comfortable. Both were very easily available for any help. Kids had a great time. We were able to enjoy his backyard patio for morning tea, his garden was very beautiful. All in all it was our best stay and we will certainly come back to stay again.
This stay and house was amazing, as well as the hosts! Clear communication, beautiful property and close to Hilo. We even had one of our party members accidentally leave their water bottle at the house and they notified us immediately, so we were able to have family in Hilo pick it up for us.We would definitely stay again, Mahalo!
Leilani Manu B.
Jul 07, 2024
I brought my hula haumana from Texas to the Big Island for an educational trip. I am originally from O'ahu, but even as a child, the Big Island was a special place to me. After this trip, and staying in the beautiful anthurium home, it's even more special of a place. Steve, Noko, and Akikio were wonderful and attentive hosts. The home is absolutely stunning, we did not want for anything. The communication prior to arrival was excellent and we enjoyed sharing our journey with them. Will absolutely stay here again the next time I'm in Hilo!!!
Charity BuaMoe M.
Jun 01, 2024
My husband and his coworkers enjoyed their stay in this beautiful home. Steve was a wonderful host. They were quick to respond to messages/questions we had. The location is perfect. A hidden gem away from busier town area, yet still close enough to town for convenience. We would definitely choose them again for future trips to Hilo. Highly recommended.
We absolutely loved our stay at the Anthurium house. Noko and Akiko were very responsive to all our questions and needs. The BBQ was out of order when we arrived and they had a brand new one for us the next day. The house is beautiful and had everything we needed for a wonderful stay. The best part was their friendly dog Sky we got to play with! Thank you for a wonderful stay!
This is a great place. I personally tend to not rent places where the owner is nearby. In this case, the owner and caretaker live just up the driveway and around a bend...but aside from being greeted and shown around by the caretaker we never saw the owners, aside from a gracious invitation to a presentation in Hilo toward the end of our visit that we were unable to attend. The other thing that might put renters off is the 20 minute drive to downtown Hilo. In fact it is a beautiful and uncrowded drive, unlike other drives from outlying areas into Hilo. The property is spacious, immaculate and beautiful, surrounded by tropical plants and giant ferns. I would return to this property at any time and hope to do so. Thank you, owners, for a great rental
Beautiful property and home in rural Hilo area. It’s a bit out of the way, but the drive is beautiful and the kids enjoyed themselves.
The Anthurium House was well furnished. The dishes, cups, glasses, dinnerware, and cookware were sufficient. The bedrooms, towels, and shampoo and body wash were sufficient. Our visit was relaxing and the pace was slow, easy and chill. Hilo Town was less than a 30-minute drive away. The property has many ferns and anthuriums. We enjoyed our stay at the Anthurium House.
